01 Introduction
Key Scientific Corporation is a Pakistan-based supplier of laboratory instruments, analytical equipment, testing solutions, and scientific technologies. We respect your privacy and are committed to protecting the personal information you share with us.
This policy applies to information processed through our website, any mobile or desktop application we publish (including applications distributed via Google Play), and our related business and support services. By using our services, you agree to the practices described in this policy.
02 Information We Collect
We collect only the information needed to provide and improve our services. The categories below mirror the disclosures presented in the Google Play Data Safety section.
Information you provide directly
- Contact details — name, organization, email address, and phone number submitted through enquiry or consultation forms.
- Communications — the content of messages, technical requirements, and enquiries you send to us.
- Business information — laboratory, instrument, or quotation details you choose to share.
Information collected automatically
- Device & technical data — device model, operating system, app version, and identifiers necessary for app functionality.
- Usage & diagnostics — interactions, performance metrics, and crash logs used to maintain reliability.
- Approximate location — derived from IP address for security and regional service purposes (we do not collect precise GPS location).
We do not collect financial account numbers, health data, or other sensitive categories through our website or applications, and we do not sell personal information.
03 How We Use Information
- To respond to enquiries, prepare quotations, and provide consultation and support.
- To deliver, maintain, and improve our website, applications, and services.
- To personalize content and communicate relevant product or service updates you request.
- To ensure security, prevent fraud or abuse, and diagnose technical issues.
- To comply with legal, regulatory, and accreditation obligations.
04 Legal Bases for Processing
Where applicable, we process personal information on the following bases: your consent; the performance of a contract or steps taken at your request; compliance with a legal obligation; and our legitimate interests in operating and improving our business, balanced against your rights.
05 Sharing & Disclosure
We do not sell or rent your personal information. We may share information only in these limited circumstances:
- Service providers — trusted vendors who process data on our behalf (e.g., hosting, analytics, communications) under confidentiality and data-protection commitments.
- Legal requirements — when required by law, regulation, legal process, or enforceable governmental request.
- Business transfers — in connection with a merger, acquisition, or asset sale, subject to this policy.
- With your consent — when you direct us to share information with a third party.
06 Data Security
We apply appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS/TLS), access controls, and secure infrastructure. While no method of transmission or storage is completely secure, we work continuously to safeguard your data and respond promptly to any incident.
07 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal and accounting obligations, and to resolve disputes. When information is no longer required, we securely delete or anonymize it.
08 Your Rights & Choices
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal information.
- Object to or restrict certain processing, and withdraw consent at any time.
- Request a portable copy of the data you provided to us.
To exercise any of these rights — including a request to delete data associated with an application installed from Google Play — contact us using the details in Section 14. We will respond within a reasonable timeframe.
09 Children’s Privacy
Our services are intended for professional, academic, and business users and are not directed to children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
10 International Data Transfers
We are based in Pakistan. Where information is processed or stored in another country through our service providers, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
11 Third-Party Services
Our applications and website may rely on third-party services (such as hosting, analytics, and crash-reporting providers) that process limited data to deliver functionality. These providers maintain their own privacy policies. Where Google Play services are used, Google’s applicable terms and privacy policy also apply.
| Purpose | Data Type | Sharing |
|---|---|---|
| App functionality | Device & technical data | Not shared for advertising |
| Analytics & diagnostics | Usage & crash logs | Service providers only |
| Communications | Contact details | Not sold or rented |
12 Cookies & Similar Technologies
Our website may use essential cookies and similar technologies to enable core functionality, remember preferences, and understand aggregate usage. You can control or disable cookies through your browser settings; some features may not function correctly if cookies are disabled.
13 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised version on this page with an updated “Last updated” date. Material changes will be communicated through our website or applications where appropriate.
14 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
- Key Scientific Corporation
- Telephone: +92 321 684 7519
- Address: KSC Building No. 43/2, Block G, Lahore, 54600, Pakistan
We are committed to resolving any privacy concern you may have and to handling your information responsibly.